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The healthcare industry is being dramatically impacted by the ongoing digital revolution.

From the trillions of bytes of information being created by electronic health records, to the patient’s desire to have ready access to that information, healthcare is rapidly moving towards a digital-first environment where personalized medicine and the empowered patient is the norm.

This move, however, is placing unprecedented demands on healthcare IT departments and their ability to simultaneously deliver stable services while fueling innovation. A number of trends in healthcare present challenges to traditional IT approaches and opportunities to embrace innovation to transform service delivery.

Solution Brief: Digital Transformation in Healthcare

Digital Transformation in Healthcare

Business drivers behind Healthcare IT

Healthcare organizations are competing for patients by engaging them via dynamic online and mobile applications.


Patients are demanding better access to their healthcare information. As a result, providers are deploying online portals that allow patients to manage appointments, securely access health records, and correspond with clinicians. New mobile apps provide ready access to the patient portal, as well as a wealth of other information, from hospital directions, to local patient support groups, to the current menu and prices in the hospital cafeteria.

IT challenges:

  • Provision development and production environments faster
  • Deploy digital services and applications to patients faster
Solutions for development and deployment:

By 2020 the healthcare industry is projected to generate almost 25,000 petabytes of data.


As providers and insurers retrieve, analyze, and share information, efficiently managing big data will be critical, ultimately leading to better healthcare practices and improved patient outcomes.

IT challenges:

  • Effectively manage Hadoop big data environments
  • Simplify batch processing
Solutions for big data management:

Healthcare IT organizations are expected to contain costs while delivering services 24x7x365.


In spite of the disruptive changes taking place, healthcare IT organizations are still expected to contain costs while delivering services that are reliable, scalable, and highly available.

IT challenge:

  • Optimize resource usage without compromising care

Almost half of all security breaches in 2014 occurred in healthcare.


With the increasing digitization of patient and clinical information, IT departments must remain vigilant and ensure systems are in compliance with security standards and policies.

IT challenges:

  • Compliance with mandates such as HIPAA
  • Preventing unauthorized access to patient data
Solutions for compliance:
“Digital medical records allow for quicker and more secure retrieval than the previous method of paper.” — April McPherson, Senior Systems Engineer, Allscripts