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BMC Helix Migration Essentials Subscription - Consultants

BMC Helix is a portfolio of SaaS offerings delivering cognitive service management (CSM) that is fast, accurate and cost-effective, across multi-cloud, multi-device, and multi-channel environments.

In these series of recordings, you will be introduced to a variety of topics and content that explains and discusses the different aspects of the migration process.

Note: This content is part of an annual subscription and is regularly updated and changed, without notice, based on product updates, improvements, and additions. During the duration of the subscription, users will have access to the latest content without incurring additional fees or being subject to additional registrations.

Learner Objectives

  • Introduces the products and components that comprise the BMC Helix solution
  • Discusses the phases for the onboarding of subscribers to BMC Helix, including information on the steps required
  • Provides information on upgrade process and policies for different BMC Helix products, including the differences between scheduled and automatic upgrades
  • Introduces the BMC Helix Migrate service including its related offerings and processes
  • Discusses the DB Copy migration approach and focuses on the two DB Copy cycles
  • Introduces the DB Shift migration approach and includes the high-level steps for the migration process
  • Provides information on the process to test BMC Helix migrations

Subscription Courses


  • BMC Helix Migration: BMC Helix Introduction
  • BMC Helix Migration: BMC Helix Onboarding
  • BMC Helix Migration: BMC Helix Upgrade Process
  • BMC Helix Migration: Introduction to Migration Offerings and Processes
  • BMC Helix Migration: DB Copy Migration Details
  • BMC Helix Migration: DB Shift Migration Details
  • BMC Helix Migration: Migration Testing