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BMC Remedyforce: Fundamentals of Self Service Portal (WBT)
The BMC Remedyforce: Fundamentals of Self Service Portal online course is designed for BMC Remedyforce client users. This course introduces participants to the features of the Self Service portal.
It also explains the concepts and procedures that enable learners to manage tickets, create Service Requests, work with approvals, quick links, and Broadcasts in BMC Remedyforce, using the Self Service portal.
Major release:
BMC Helix Remedyforce 2018
Good for:
Administrators, Users
Course Delivery:
Web Based Training (WBT) | 1 hours
Course Modules
Managing Tickets and Service Requests
Managing using Remedyforce Console
Managing the Remedyforce: Administrators
Course Modules
Managing Tickets and Service Requests
Managing using Remedyforce Console
Managing the Remedyforce: Administrators