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BMC Client Management 12.x: Fundamentals for Administrators – Part 1

This 3-day instructor led course provides the knowledge and critical skills necessary to administer BMC Client Management, with major focus placed upon Core and Remote and Inventory Manager features.

This course is designed for beginner BMC Client Management administrators who want to learn how to install the product, deploy agents, and collect basic inventory information. Students will learn in a fast-paced environment created to transfer the maximum amount of Client Management expertise in a minimum amount of time.

Major release:

BMC Helix Client Management 12.x

Good for:

Administrators, Architects

Course Delivery:

Instructor Led | 24 hours

Course Modules

  • Module 1: Installation & Initial Configuration
    • System & Environmental Requirements Review
    • Installation in a Windows Environment
    • Console Navigation and Installation
    • Using Direct Access
    • Active Directory Integration (create Directory Server connection to AD)
    • Administrators and Administrator Groups
    • Security Profiles for Admins and Admin Groups
    • Global Settings Review
    • Topology and Architecture Review – Using Relays
    • Agent Rollout Creation and Deployment
    • Initiating Rollouts on Discovered Devices
    • Monitoring a Rollout
    • Rollout Server Page
    • Modifying the Rollout Properties
    • Devices and Device Groups
    • Operational Rules Basics
    • Assigning Operating Rules