Remedyforce Summer 2014: Using Self Service Portal (WBT)
The BMC Remedyforce Summer 2014: Using Self Service Portal online course is designed for BMC Remedyforce client users. This self-paced course introduces participants to the features of the Self Service portal. It also explains the concepts and procedures that enable client users to manage tickets, create Service Requests, work with approvals, quick links, and Broadcasts in BMC Remedyforce, by using the Self Service portal.
BMC Helix Remedyforce 2014
Self Paced | 2.00 hours
Working with the Self Service Portal
- Lesson 1: Managing Tickets and Service Requests
- Lesson 2: Working with Service Requests
- Lesson 3: Working with Quick Links and Broadcasts