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Unleashing the Power of AI – Canberra 20 July 2023

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Join us for a seminar on revolutionising service operations

Thursday, 20th July 2023
12:20 Registration
12:30 – 14:30 Lunch & Seminar

The Boat House
Grevillea Park, Menindee Drive, BARTON ACT


Find out how you can enhance digital intensity in your enterprise at our AI driven ServiceOps Lunch Seminar in Canberra.

In today's hyperconnected world, where technology is the driving force behind business transformation, organisations are facing unprecedented challenges in managing complex IT landscape. The traditional approaches to IT and Service Operations are no longer sufficient to keep pace with the evolving demands of digital business. Generative AI and Large Language Models are helping businesses to rethink the opportunity to automate, reduce costs, and drive better business outcomes at pace.

Organisations now have the opportunity to leverage this power to meet the increasing demands for service speed and quality, by introducing new mechanisms for automated service fulfilment, from intelligent chatbots to search-bar resolution.

We will dive deeper into topics such as:

  • Discussing the core principles of AIOps and its role in transforming Service and IT operations to achieve operational excellence, faster incident response, and improved customer experiences.
  • The convergence of AIOps and Service Management practice, enabling and empowering technology teams to improve efficiency and enhance overall service resilience and delivery.
  • Extending Service Management practice across Lines of Business to enrich employee experience and enable productivity growth.

Network with BMC Digital Service and Operations Management experts and your peers to share the latest in emerging technologies trends and strategies.

We look forward to seeing you there. Secure your spot, RSVP today.


TIME Agenda
12:00 – 12:30 Registration and Lunch
12:30 – 14:30 Are You Ready for Service Ops?

BMC helps customers run and reinvent their businesses to succeed in new and better ways.

  • Barry
  • SAP
  • O2
  • Itau
  • DISA

Ready to start a conversation? Talk to a BMC Expert