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Modernize ITSM in 3 steps to drive digital initiatives

Support rapid deployment and frequent change for faster transformation

To support your organization’s ambitious digital agenda, you need a clear understanding of its evolving goals and business model—and adapt IT service management accordingly. Find out how you can keep I&O aligned with the needs of the business in this Gartner report. Topics include:

  • How digital transformation is upending traditional ITSM practices
  • 3 steps to update ITSM for the speed of DevOps and digital delivery
  • Defining your blueprint for ServiceOps tool integration

Keep pace with digital demands and optimize the value of I&O. Read the report now.

Gartner, A Blueprint for Modernizing Your ITSM Practice to Drive Digital Transformation, 7 February 2023, Chris Laske, Rich Doheny, Mark Cleary

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