Gartner® Voice of the Customer for Service Orchestration and Automation Platforms

See Why Customers Choose recognized Service Automation Platforms

Peer reviews of vendors for streamlined IT operations

Discover the Gartner^® Peer Insights^™ “Voice of the Customer” report for Service Orchestration and Automation Platforms. This report aggregates verified peer reviews to help IT leaders make informed decisions about software and services.

Vendors recognized as Customers’ Choice meet or exceed market averages for user interest, adoption, and overall experience. Explore insights from 282 reviews collected over 18 months ending 31 October 2025, including ratings for product capabilities, deployment, support, and more.

Download the complimentary report to see how peer feedback can guide your buying process and help you select the right solution for your organization.

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Gartner, Voice of the Customer for Service Orchestration and Automation Platforms, Peer Community Contributors, 24 December 2025

Gartner, Peer Insights, and Customers' Choice are trademarks of Gartner, Inc., and/or its affiliates.

Gartner Peer Insights content consists of the opinions of individual end users based on their own experiences, and should not be construed as statements of fact, nor do they represent the views of Gartner or its affiliates. Gartner does not endorse any vendor, product or service depicted in this content nor makes any warranties, expressed or implied, with respect to this content, about its accuracy or completeness, including any warranties of merchantability or fitness for a particular purpose.