BMC Mainframe: z/OS System Problems Resolved - Quickly and Effectively

Control block/data area
Information sources
Control block header
Control block data area map
Cross reference table
Fields and subfields
Field redefinitions
Control block chaining
Finding control blocks
The Prefix Area (PSA)
The new Prefix Area (PSA)
Dump types
IPCS introduction: what is IPCS?, What makes up IPCS?
Getting started with IPCS - Primary Option Menu
Default values selection
Primary Option Menu
Data entry panel
Pointer stack panel
Getting around in IPCS browse
IPCS subcommand entry panel
IPCS command output display
IPCS LIST command
Indirect addressing
Displaying Control Blocks
Creating SYMBOLS: Dump Directory
Additional Useful Commands
Dump analysis panel
Component Data Analysis Panel
STATUS
Analysis commands
Dump Management panel

MVS's recovery management
RMS
What does RTM do?
Interrupt types
Anatomy of an Interrupt
RTM - The Big Picture
How is RTM invoked?
Normal termination
Abnormal termination - problem types
Program check
Software 'Abend'
Abnormal termination - recovery
Recovery routines
RTM status information
ESPIE environment

ESPIE processing
ESTAE recovery routines
ESTAE environment
STAE Control Blocks (SCB)
ESTAE processing
Percolation
Functional Recovery Routines
FRR environment
FRR stacks
RTM2WA
SDWA
Variable Recording Area
Interpreting the SDWA
Interpreting the Variable Recording Area
Logrec detail reports

Address space structures
RB loss of control
Linkage stacks
RB analysis procedure

Linkage Stack analysis
General analysis
RB analysis

Starting the System Trace
Formatting the Trace
Sequence of events

Interpreting Traces
System Trace tips

Generating SVC dumps
Dump Analysis and Elimination
Types of SVC Dump
Problem resolution overview
Dump TITLE

SDWA
History
RTM2WA
Other dump types

Tightly coupled processing
Prefixing
Processor coexistence

Processor STATUS
Work In Progress
Interrupt information

The problem
An example of what can go wrong
Serialization via LOCKS
Lock varieties
Locking Hierarchy
Locking Mechanics (SPIN)
Spin Loop Identification
Spin Lock Holder

Local/CML Locks
Locking Mechanics
Global Suspend Locks ANALYZE
Locks Held
Locking Mechanics (CPU LOCK)
SPIN lock summary
SUSPEND lock summary
ANALYZE

What does it mean to be dispatched?
Where does the dispatcher run?
Dispatchable units of work
Who calls the Dispatcher?
Special exits
Service Request Block routines
Service Request Block (SRB)
SRB example - IOS post
Service Request Block (SRB)
Suspended Service Request Block (SSRB)
SRB priorities
SRB scheduling with IEAMSCHD
SRB enclaves

Dispatcher queues
Scheduling service requests
Address spaces
ASCB/ASXB contents
Finding work within an address space - tasks
TCB contents
TCB chaining
Address space task structure
Serialization with Intersect
Dispatcher indicators
Global problem determination
Global indicators - SRB queues

Cross Memory Services
XMS instructions
PC & PT/PR
XMS authorisation
Primary, Secondary & Home modes

Access Register mode
SSAR
Access Register Translation (ART)
Access lists
ALETs

Big picture
Dump environments
When should A SADUMP be taken?
Pre SADUMP considerations
Taking a Standalone Dump

Stand Alone Dump analysis path selection
Disabled Wait analysis path
Enabled Wait Analysis path
Enabled Running Analysis path
Disabled Running Analysis path

IOS drivers
Performing I/O
I/O flow

IOS analysis - high level
Active I/O analysis
IOS failure analysis

Types of storage
Dynamic Address Translation
Identifying The STD
Managing real storage

RSM high level check
Detailed analysis - high fixed page utilisation
Detailed analysis - other problems
History - Component Trace

Paging a frame to a slot
ASM high level check

Detailed analysis: what is the problem?, who is affected?

Control block/data area
Information sources
Control block header
Control block data area map
Cross reference table
Fields and subfields
Field redefinitions
Control block chaining
Finding control blocks
The Prefix Area (PSA)
The new Prefix Area (PSA)
Dump types
IPCS introduction: what is IPCS?, What makes up IPCS?
Getting started with IPCS - Primary Option Menu
Default values selection
Primary Option Menu
Data entry panel
Pointer stack panel
Getting around in IPCS browse
IPCS subcommand entry panel
IPCS command output display
IPCS LIST command
Indirect addressing
Displaying Control Blocks
Creating SYMBOLS: Dump Directory
Additional Useful Commands
Dump analysis panel
Component Data Analysis Panel
STATUS
Analysis commands
Dump Management panel

MVS's recovery management
RMS
What does RTM do?
Interrupt types
Anatomy of an Interrupt
RTM - The Big Picture
How is RTM invoked?
Normal termination
Abnormal termination - problem types
Program check
Software 'Abend'
Abnormal termination - recovery
Recovery routines
RTM status information
ESPIE environment

ESPIE processing
ESTAE recovery routines
ESTAE environment
STAE Control Blocks (SCB)
ESTAE processing
Percolation
Functional Recovery Routines
FRR environment
FRR stacks
RTM2WA
SDWA
Variable Recording Area
Interpreting the SDWA
Interpreting the Variable Recording Area
Logrec detail reports

Address space structures
RB loss of control
Linkage stacks
RB analysis procedure

Linkage Stack analysis
General analysis
RB analysis

Starting the System Trace
Formatting the Trace
Sequence of events

Interpreting Traces
System Trace tips

Generating SVC dumps
Dump Analysis and Elimination
Types of SVC Dump
Problem resolution overview
Dump TITLE

SDWA
History
RTM2WA
Other dump types

Tightly coupled processing
Prefixing
Processor coexistence

Processor STATUS
Work In Progress
Interrupt information

The problem
An example of what can go wrong
Serialization via LOCKS
Lock varieties
Locking Hierarchy
Locking Mechanics (SPIN)
Spin Loop Identification
Spin Lock Holder

Local/CML Locks
Locking Mechanics
Global Suspend Locks ANALYZE
Locks Held
Locking Mechanics (CPU LOCK)
SPIN lock summary
SUSPEND lock summary
ANALYZE

What does it mean to be dispatched?
Where does the dispatcher run?
Dispatchable units of work
Who calls the Dispatcher?
Special exits
Service Request Block routines
Service Request Block (SRB)
SRB example - IOS post
Service Request Block (SRB)
Suspended Service Request Block (SSRB)
SRB priorities
SRB scheduling with IEAMSCHD
SRB enclaves

Dispatcher queues
Scheduling service requests
Address spaces
ASCB/ASXB contents
Finding work within an address space - tasks
TCB contents
TCB chaining
Address space task structure
Serialization with Intersect
Dispatcher indicators
Global problem determination
Global indicators - SRB queues

Cross Memory Services
XMS instructions
PC & PT/PR
XMS authorisation
Primary, Secondary & Home modes

Access Register mode
SSAR
Access Register Translation (ART)
Access lists
ALETs

Big picture
Dump environments
When should A SADUMP be taken?
Pre SADUMP considerations
Taking a Standalone Dump

Stand Alone Dump analysis path selection
Disabled Wait analysis path
Enabled Wait Analysis path
Enabled Running Analysis path
Disabled Running Analysis path

IOS drivers
Performing I/O
I/O flow

IOS analysis - high level
Active I/O analysis
IOS failure analysis

Types of storage
Dynamic Address Translation
Identifying The STD
Managing real storage

RSM high level check
Detailed analysis - high fixed page utilisation
Detailed analysis - other problems
History - Component Trace

Paging a frame to a slot
ASM high level check

Detailed analysis: what is the problem?, who is affected?

Workflow Orchestration

Mainframe Simplification

Popular destinations

BMC Mainframe: z/OS System Problems Resolved - Quickly and Effectively

Major release:

Recommended Prerequisites:

Good for:

Course Delivery:

Course Modules

Interactive Problem Control System

Recovery & Termination

Request Block Analysis

System Trace

SVC Dump Analysis Approach

Multi Processor Environments

Locks

Dispatcher

Address Space Control

SAD Analysis Approach

Input/Output Supervisor

Real Storage Manager

Auxiliary Storage Manager

Course Modules

Interactive Problem Control System

Recovery & Termination

Request Block Analysis

System Trace

SVC Dump Analysis Approach

Multi Processor Environments

Locks

Dispatcher

Address Space Control

SAD Analysis Approach

Input/Output Supervisor

Real Storage Manager

Auxiliary Storage Manager

Let us know how we can help

Sales & Pricing

Help & Support

Popular destinations

BMC Mainframe: z/OS System Problems Resolved - Quickly and Effectively

Major release:

Recommended Prerequisites:

Good for:

Course Delivery:

Course Modules

Interactive Problem Control System

Recovery & Termination

Request Block Analysis

System Trace

SVC Dump Analysis Approach

Multi Processor Environments

Locks

Dispatcher

Address Space Control

SAD Analysis Approach

Input/Output Supervisor

Real Storage Manager

Auxiliary Storage Manager

Course Modules

Interactive Problem Control System

Recovery & Termination

Request Block Analysis

System Trace

SVC Dump Analysis Approach

Multi Processor Environments

Locks

Dispatcher

Address Space Control

SAD Analysis Approach

Input/Output Supervisor

Real Storage Manager

Auxiliary Storage Manager

Related Learning Paths