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BMC

Support

Take advantage of peer-to-peer engagements, self-service documentation, and expert support to ensure your success

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BMC Community

Share your expertise and learn from others in the interactive BMC Community. Have your questions answered by BMC experts, find out about local and online events, engage with your peers, and keep up with the latest updates available for BMC Helix Control‑M.

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Documentation

Access detailed documentation that includes key product information, explanations for each BMC Helix Control-M domain, and step-by-step instructions for executing tasks and third-party integrations.

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Support

BMC offers global world-class customer support to every customer through a comprehensive multi-option model. You can contact us via web, phone, or email for issues 24x7. Gain immediate access to solutions through the BMC Community, our Knowledge Base (login required), technical webinars, and the signature video series Connect with BMC Helix Control-M.