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BMC Helix Digital Workplace: Education Enterprise Product Subscription
As a self-service application, BMC Helix Digital Workplace allows users to connect to IT and HR anywhere and at any time. Using BMC Helix Digital Workplace users can share experiences and status information on resources. Based on this information IT organizations can gain insight into service usage trends to use in planning future organizational needs. A highly configurable application, administrators have the flexibility to configure the features available to users.
Using examples, demonstrations, and scenarios, the content of the online education subscription provides an overview of BMC Helix Digital Workplace and details the use of this solution to identify and remediate system vulnerabilities.
IMPORTANT: Self-Paced Training (SPT) courses contained in this subscription is comprised of a course instructor video that includes a demonstration of recorded lab exercises.
Note: This content is part of an annual subscription and is regularly updated and changed, without notice, based on product updates, improvements, and additions. During the duration of the subscription, users will have access to the latest content without incurring additional fees or being subject to additional registrations.
Major release:
BMC Helix Digital Workplace 19.x, 20.x, 21.x
Good for:
Administrators, Consultant, Users
Course Delivery:
Web Based Training (WBT) | 198 hours
Learner Objectives
UNLIMITED OFFERINGS
- Explain Digital Workplace and Digital Workplace Catalog
- Explain Digital Workplace Catalog and its basic concepts
- Describe the BMC Digital Workplace and Catalog Interfaces
LIMITED OFFERINGS FOR DESIGNATED ADMINISTRATORS
- Explain Digital Workplace Catalog architecture at high level
- Learn how to use the BMC Digital Workplace Catalog Administration Console to complete administrative tasks in BMC Digital Workplace Catalog
- Describe Service Catalog items
- Explain how to create a basic service
- Understand how to populate a Service Catalog to assist self-service users
- Understand administrative tasks for BMC Helix Digital Workplace
- Learn how to configure BMC Digital Workplace
- Understand troubleshooting
Subscription Courses
Unlimited Offerings
BMC Helix Digital Workplace
- WBT Course 1: BMC Helix Digital Workplace 21.x: Fundamentals Using (WBT)
- WBT Course 2: BMC Helix Digital Workplace Catalog 21.x: Fundamental Concepts (WBT)
- WBT Course 3: BMC Helix Digital Workplace Basic 21.x: Enhancements for Administering (WBT)
- WBT Course 4: BMC Helix Digital Workplace Advanced 21.x: Enhancements for Administering (WBT)
- WBT Course 5: BMC Helix Digital Workplace 22.x: Fundamentals Using (WBT)
- WBT Course 6: BMC Helix Digital Workplace Catalog 22.x: Fundamental Concepts (WBT)
- WBT Course 7: BMC Helix Digital Workplace 23.x: Fundamentals Using (WBT)
- WBT Course 8: BMC Helix Digital Workplace 23.x: Fundamentals Configuring Service Catalog and Workflows – Part 1 (WBT)
BMC Helix ITSM - Smart Reporting and BMC Helix Dashboards
- WBT Course 1: BMC Helix ITSM - Smart Reporting 19.x: Fundamentals Using (WBT)
- WBT Course 2: BMC Helix ITSM - Smart Reporting 20.x: Fundamentals Using (WBT)
- WBT Course 3: BMC Helix Dashboards: Overview
- WBT Course 4: BMC Helix Dashboards 21.x: Fundamentals Using
Limited Offerings for Designated Administrators
BMC Helix Digital Workplace
- SPT Course 1: BMC Helix Digital Workplace Basic 20.x: Fundamentals Administering
- SPT Course 2: BMC Helix Digital Workplace Advanced 20.x: Fundamentals Administering
- Certification 1: BMC Certified Associate: Helix Digital Workplace - Advanced 20.x Online Exam
- SPT Course 3: BMC Helix Digital Workplace Advanced 20.x: Fundamentals Catalog Administering – Part 2
- SPT Course 4: BMC Helix Digital Workplace Advanced 20.x: Fundamentals Catalog Administering – Part 3
- Certification 2: BMC Certified Associate: Helix Digital Workplace Advanced Catalog 20.x Online Exam
BMC Helix ITSM - Smart Reporting and BMC Helix Dashboards
- SPT Course 1: BMC Helix ITSM - Smart Reporting 19.x: Fundamentals Administering (SPT)
- Certification 1: BMC Certified Associate: Helix ITSM - Smart Reporting 19.x Online Exam
- SPT Course 2: BMC Helix ITSM - Smart Reporting 19.x: Fundamentals Report Designing (SPT)
- Certification 2: BMC Certified Associate: Helix ITSM - Smart Reporting 19.x Designing Online Exam
- SPT Course 3: BMC Helix ITSM - Smart Reporting 20.x: Fundamentals Administering (SPT)
- Certification 3: BMC Certified Associate: Helix ITSM - Smart Reporting 20.x for Administrators Online Exam
- SPT Course 4: BMC Helix Dashboards 21.x: Fundamentals Designing for Service Management
- Certification 4: BMC Certified Associate: Helix Dashboards 21.x Designing for Service Management Online Exam
BMC Helix ITSM - Smart Reporting
- WBT Course 1: BMC Helix ITSM - Smart Reporting 19.x: Fundamentals Using (WBT)
- SPT Course 1: BMC Helix ITSM - Smart Reporting 19.x: Fundamentals Administering (SPT)
- SPT Course 2: BMC Helix ITSM - Smart Reporting 19.x: Fundamentals Report Designing (SPT)
- SPT Course 3: BMC Helix ITSM - Smart Reporting 20.x: Fundamentals Using (WBT)
- SPT Course 4: BMC Helix ITSM - Smart Reporting 20.x: Fundamentals Administering (SPT)
- Certification 1: BMC Certified Associate: Helix ITSM - Smart Reporting 19.x Designing Online Exam
- Certification 2: BMC Certified Associate: Helix ITSM - Smart Reporting 19.x Online Exam
- Certification 2: BMC Certified Associate: Helix ITSM - Smart Reporting 20.x for Administrators Online Exam