Telecom Operations of the Future

Automate IT and network operations with AI-powered service management

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$20M

cost savings

70%

incident reduction

90%

event noise reduction

$2.2M

tool sprawl reduction

Read more about Vodafone’s success on CIO.com and watch the Mobile World Live on-demand webinar.

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Transform network operations and digitize business processes with AI-powered automation

  • Reduce event noise, pinpoint root causes faster, and accelerate incident management.

  • Identify anomalies and performance degradations before they impact customers.

  • Consolidate business processes into one integrated service management experience.

Solving common IT and network challenges

Learn how BMC Helix AIOps and ITSM solutions can help you manage and operate complex, ever-evolving hybrid networks in an efficient, scalable, and sustainable way, reducing overall operations costs and delivering AI-enabled automation.

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Customer success stories

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Evolutio

Evolutio streamlines Customer Service with 90% reduction in upgrade costs and up to 30% reduction in manual efforts with BMC Helix

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TalkTalk

TalkTalk Group scales Operations and Services to the Cloud with 90% root cause identification with BMC Helix ITSM

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TPG Telecom

TPG Telecom Transforms Operations with BMC Helix Platform