Let us know how we can help
Sales & Pricing
Speak to a rep about your business needs
Help & Support
See our product support options
General inquiries and locations
Contact us
BMC Helix Knowledge Management by ComAround 21.x: Fundamentals Using
BMC Helix Knowledge Management by ComAround is a cloud-based Knowledge Management software specifically designed to optimize the creation and reuse of knowledge within your organization. This comprehensive hands-on training focuses on the practical use of the application interface. It covers concepts related to navigating, searching, creating, maintaining, and sharing knowledge articles.
Major release:
BMC Helix Knowledge Management 21.x
Good for:
Administrators, Users
Course Delivery:
Instructor-Led Training (ILT) | 4 hours
Course Modules
Foundation
Interface Overview
Navigating to Find Content
Finding Content Using the Search Feature
The Article Page
Working with Existing Articles
Creating New Articles
Machine Translation and Article Language Versions
The Content Editor
Reporting and Analytics
Decision Trees
Course Modules
Foundation
Interface Overview
Navigating to Find Content
Finding Content Using the Search Feature
The Article Page
Working with Existing Articles
Creating New Articles
Machine Translation and Article Language Versions
The Content Editor
Reporting and Analytics
Decision Trees