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TrueSight Orchestration 20.x: Advanced Integrating (ASP)
IT process automation can significantly lower the cost of IT delivery and reduce the risk associated with manual interactions. TrueSight Orchestrator automates common, repeatable tasks to improve the quality of service across the board.
This course guides learners as they discover and cultivate the skills necessary to integrate TrueSight Orchestration with BMC Remedy AR. Learners will explore Remedy incident and change management processes and use TrueSight Orchestration modules and workflows to automate these processes. Materials are provided that can be referenced during and after the class.
Major release:
TrueSight Orchestration 20.x
Good for:
Consultant, Developers
Course Delivery:
Assisted Self Paced (ASP) | 24 hours
Course Modules
Integration Strategy - Philosophy and Overview
BMC Remedy AR System Overview
Configuring And Activating Remedy Adapter
Remedy AR System Actor Adapter Operations
Integration Mapping Activity
Incident Management
Change Management
Work Order Management
End To End Use Case
Course Modules
Integration Strategy - Philosophy and Overview
BMC Remedy AR System Overview
Configuring And Activating Remedy Adapter
Remedy AR System Actor Adapter Operations
Integration Mapping Activity
Incident Management
Change Management
Work Order Management
End To End Use Case