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Contact usThis Service assesses your organization’s current state of AIOps* and provides a future state roadmap for implementing AIOps value cases
BMC will perform the following:
Customer will be responsible for:
Completion Criteria: BMC will have completed the Service when the in-scope Service have been completed and the Deliverables have been reviewed in accordance with the Terms of Use and delivered to the customer Project Manager. From delivery start date, the service must be consumed and completed within 30 days. Consultant days must be booked in no less than 8-hour increments/full days.
Delivery Options | Success Credits Required |
---|---|
Country-Specific Staffing* | 25 |
AIOps: Short for artificial intelligence for IT operations, AIOps is an approach to managing complex IT operations that optimizes service availability and delivery. AIOps runs on multi-layered technology platforms that harness machine learning, predictive analytics, and AI to automate, enhance, and improve IT operations.
Country-Specific Staffing: Upon Customer’s request and BMC resource availability, BMC will deviate from BMC’s Standard Delivery model. BMC will work with Customer to understand and address their country-specific staffing requirements. The staffing choice from which country a BMC resource comes from will be mutually agreed to by BMC and Customer.
Standard Delivery: A mix of BMC consultants and project managers sourced from various BMC locations.