icon_CloudMgmt icon_DollarSign icon_Globe icon_ITAuto icon_ITOps icon_ITSMgmt icon_Mainframe icon_MyIT icon_Ribbon icon_Star icon_User icon_Users icon_VideoPlay icon_Workload icon_caution icon_close s-chevronLeft s-chevronRight s-chevronThinRight s-chevronThinRight s-chevronThinLeft s-chevronThinLeft s-trophy s-chevronDown

Integration Template

Version 21.02

Updated: Mar-1-2021

Release Notes

Create Jira issues from a DWP Request via MuleSoft Anypoint Platform.

An Integration Template to automatically create Jira issues from a DWP Request via MuleSoft Anypoint Platform.

Create Jira issues from a DWP Request via MuleSoft Anypoint Platform.

An Integration Template to automatically create Jira issues from a DWP Request via MuleSoft Anypoint Platform.

Key Features

Key features of the template are:

  • Create a Jira issue from a BMC Helix Digital Workplace service request 
  • Sync attachments added in the service request with the corresponding Jira issue 
  • Sync comments between JIRA and the BMC Helix Digital Workplace service request

Licensing Information

Please contact your BMC representative for licensing the solution

Supporting Documentation

BMC Documentation

Product Version Requirements/Compatibility

BMC Helix Digital Workplace version 21.02
BMC Helix Innovation Studio version 21.02
Atlassian Jira version 8.13. x
and later