BMC AR System 23.x: Fundamentals Administering - Part 1 (WBT)

BMC Action Request (AR) System provides the foundation for BMC Helix ITSM. It enables you to automate business processes without learning a programming language or using complex development tools. In this course, you learn how to administer AR System 23.x. You will understand the tasks of an AR System administrator, from managing user access to maintaining an application. In this interactive Web Based Training (WBT) course, participants learn concepts that will build the foundation necessary to administer applications in AR System. This course introduces AR System architecture, concepts and functions. Participants learn how to navigate Mid-Tier and BMC Remedy Developer Studio in order to perform various tasks and how to apply these concepts in their own environments.

Major release:

BMC Helix ITSM 23.x

Good for:

Administrators, Developers

Course Delivery:

Web Based Training (WBT) | 2 hours

Course Modules