icon_CloudMgmt icon_DollarSign icon_Globe icon_ITAuto icon_ITOps icon_ITSMgmt icon_Mainframe icon_MyIT icon_Ribbon icon_Star icon_User icon_Users icon_VideoPlay icon_Workload icon_caution icon_close s-chevronLeft s-chevronRight s-chevronThinRight s-chevronThinRight s-chevronThinLeft s-chevronThinLeft s-trophy s-chevronDown

BMC Helix Dashboards: Essential Subscription

BMC Helix Dashboards is a service on the BMC Helix Portal that can be used to create interactive dashboards for your environment. It can be accessed from BMC Helix Portal and is available for SaaS as well as On-premises customers.

BMC Helix Dashboards uses Grafana as the underlying solution and enables you to customize the dashboards in multiple ways to gain valuable insights into your environment. It offers unified reporting and gives you a consolidated view of data from applications across your environment. You can easily create, export, and share interactive dashboards with users within or outside your environment.

Using examples, demonstrations, scenarios, and laboratory exercises, the content of the online education subscription helps you develop skills in BMC Helix Dashboards administration, configuration, and designing dashboards.

Learning Track
Learning Path for Helix Dashboard

Major release:

BMC Helix ITSM 21.x

Good for:

Administrators, Consultant, Users

Course Delivery:

Web Based Training (WBT),Assisted Self Paced (ASP),Online Exam | hours

Learner Objectives

  • BMC Helix Dashboards overview
  • Understand dashboard components and panel options
  • Describe sharing, exporting, and importing a dashboard
  • Describe the roles and permissions
  • Create a dashboard for Events and Metrics data type
  • Review and analyze various out-of-the-box dashboards
  • Configure dashboard settings and user preferences
  • Learn about the Overrides, Suggestions, and Transform features
  • Define chained variables and schedule reports
  • Work with annotations, tags, links, and variables
  • Design a Service Management dashboard
  • Design a Cross-tab panel with Drill-through functionality
  • Build a BMC Record Details visualization-based dashboard
  • Design dashboards for Union query, Incident age-based Buckets analysis
  • Define a Top N Series dashboard with Time Series visualization
  • Design Master Incident dashboard with multiple panels
  • Follow the best designing practices and troubleshoot common issues

Subscription Courses


  • WBT Course 1: BMC Helix Dashboards: Overview
  • WBT Course 1: BMC Helix Dashboards 21.x: Fundamentals Using
  • ILT Course 1: BMC Helix Dashboards 21.x: Fundamentals Designing for Service Management


  • BMC Helix Dashboards 21.x: Fundamentals Administering Skills Assessment
  • BMC Certified Associate: Helix Dashboards 21.x Designing for Service Management Online Exam