icon_CloudMgmt icon_DollarSign icon_Globe icon_ITAuto icon_ITOps icon_ITSMgmt icon_Mainframe icon_MyIT icon_Ribbon icon_Star icon_User icon_Users icon_VideoPlay icon_Workload icon_caution icon_close s-chevronLeft s-chevronRight s-chevronThinRight s-chevronThinRight s-chevronThinLeft s-chevronThinLeft s-trophy s-chevronDown

BMC Helix ITSM - Smart Reporting 20.x: Fundamentals Report Designing (ASP)

This course introduces the learners to deep level customization and design functionality available in BMC Remedy Smart Reporting application. This course primarily focuses on the custom report creation process using various functionalities. This course will provide more insights in regard to new functionalities such as Freehand SQL, Subquery and Advanced Authoring. The learners will gain hands-on experience in designing various types of custom reports using different advanced functionalities. This course is applicable primarily to the Administrators, Personal Content Writers and Public Content Writers.

Major release:

BMC Helix ITSM 20.x

Good for:

Administrators, Developers

Course Delivery:

Assisted Self Paced (ASP) | 16 hours

Course Modules