BMC Helix Smart IT: Essential Subscription Administrators & Consultants
BMC Helix Smart IT provide a modern IT experience for delivering, managing, and consuming a service. BMC Smart IT is an intuitive, engaging interface that helps you deliver service from anywhere with the fully mobile experience and build engaged teams with embedded social and collaboration capabilities.
Using examples, demonstrations, scenarios and laboratory exercises the content of the online education subscription help you develop skills in BMC Helix Smart IT administration, and configuration and details the use of this solution to identify and remediate system vulnerabilities.
Note: This is an annual subscription and is regularly updated and changed, without notice, based on product updates, improvements, and additions. During the duration of the subscription, users will have access to the latest content without incurring additional fees or being subject to additional registrations.
Major release:
BMC Helix ITSM 20.x
Good for:
Administrators
Course Delivery:
Web Based Training (WBT),Instructor-Led Training (ILT),Assisted Self Paced (ASP),Online Exam,Video | 38 hours
Learner Objectives
- Become familiar with BMC Helix Smart IT
- Understand administrative tasks for BMC Helix Smart IT
- Learn about BMC Helix Smart IT overview, its architecture, benefits, features, and roles
- Understand features and functionalities like multitenancy, map licenses, rebranding, troubleshooting and so on
- Understand administrative tasks for BMC Helix Smart IT
- Explain generating Active User Report; using scripts and Rest API
- Understand troubleshooting
Subscription Courses
Offerings:
- WBT Course 1: BMC Helix ITSM - Smart IT 20.x: Fundamentals Using (WBT)
- ASP Course 1: BMC Helix ITSM - Smart IT 20.x: Fundamentals Administering (ASP)
- ILT Course 1: BMC Helix ITSM - Smart IT 20.x: Fundamentals Administering
- Certification 1: BMC Certified Associate: Helix ITSM - Smart IT 20.x Online Exam