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BMC Helix Control-M Environment Standardization Service


This Service reviews the nomenclature of job definitions, user views, role-based access model, and agent groups for a BMC Helix Control-M instance and provides BMC recommended best practices for standardization.

What you get:

BMC will perform the following:

  • Provide an overview of BMC recommended best practices for environment standardization
  • Conduct interviews with key Customer staff, including BMC Helix Control-M administrators and job developers
  • Evaluate Customer’s standardization plan focusing on:
    • Job definitions
    • Site standards and user views
    • Role-based access model
    • Agent groups
  • Identify improvement opportunities in the standardization plan using BMC’s recommended best practices
  • Prepare a Recommendation Report of BMC’s recommended best practices for environment standardization 

Deliverables: Using BMC’s standard methodology and templates, the following Deliverables are in scope for this project and will be delivered:

  • Recommendation Report

Completion Criteria: BMC will have completed these Consulting Services when the in-scope Consulting Services have been completed and the Deliverables have been delivered to the Customer Project Manager.


Additional information:

  • Estimated Duration: 10 days
  • In-scope Product: BMC Helix Control-M
  • Service Type: Advisory & Planning
  • Availability: Active
  • Success Service Code: HCTM_ENVS_001
  • Date Last Updated: 07/14/2022

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